WE PROCESS YOUR RETURNS

You benefit from our expertise and streamlined processes.

Maximization of return profits

More sustainability in the company

Focus on core business

Waste prevention and contribution to circular economy

01.

Incoming goods & sorting

The trucks are directed to one of 59 loading ramps and automatically unloaded. All pallets/packages are transported by a conveyor system to the sorting area. Based on market data, our proprietary software determines the best action for each product.

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02.

Detailed quality inspection

Our highly trained experts conduct a thorough quality inspection. Each product is individually inspected and undergoes standardized testing procedures. We have extensive experience in repairing and refurbishing in almost every product category. Most repairs are carried out in-house.

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03.

Sales channels & listing

Our software predicts the profit for each potential sales channel – from well-known marketplaces like Amazon or eBay to our international B2B network. Our listing processes are highly automated and meet a high standard. Our prices are constantly monitored by various pricing algorithms to always place the best offer.

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04.

Shipping & After Sales

Once an item is sold, it is picked, packed and delivered to the customer. We either use professional fulfillment providers or utilize our own warehouse infrastructure. Customer service and return management are carried out by us. Over 100,000 reviews and 100% customer satisfaction on EU marketplaces of Amazon prove our pursuit of excellence.

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Have we convinced you?

Get in touch with us!

Auslagerung Retourenprozess - Kontakt
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